Support
We read every message. Write to us and we will reply, usually within two business days.
Common questions
How do I restore my purchase?
Open Plannly, go to Settings, tap the Plannly Pro banner and choose "Restore Purchases". Use the same Apple ID you bought with.
How do I cancel my subscription?
On iPhone or iPad open Settings, tap your name, then Subscriptions. Choose Plannly Pro and tap Cancel Subscription. Cancel at least 24 hours before renewal to avoid the next charge. Deleting the app does not cancel it.
How do I delete my data?
In Plannly open Settings, Data, and choose "Delete all data". This erases the tasks on your device and the app records in your iCloud. To also remove analytics data, email us and we will help.
I do not get reminders
Check Settings, Notifications, Plannly, and make sure notifications are allowed. Also check Focus modes and that Low Power Mode is not delaying them.
How do I turn off analytics?
In Plannly open Settings, Data, and turn off "Send anonymous statistics".